We have all experienced our fair share of volunteer disasters, whether they have been scenarios that are contentious, awkward and frustrating, or even injurious. The important thing is to wake up from these volunteer nightmares with a proactive mindset that draws on institutional collaboration to rebuild, grow and make the necessary changes towards stronger situational awareness, volunteer needs and best practices.

* This session mostly consisted of group discussions – total length of formal lecture: 11 min  *


  • Maretta Hemsley-Wood
  • Herbert Jones
  • Carly Ofsthun
  • Alexandra Fioretti