Creating digital interactive experiences in museums can be costly and time consuming. Given the financial and human resources required to create high-quality interactives, determining key performance indicators and what qualifies as an acceptable return on your museums’ investment is well worth the effort. Presenters will discuss what they have done or are planning to do to get the most out of interactive media in their museums, as well their successes and failures thus far.


  • Josh Goldblum
  • Marla Shoemaker
  • Kate Tinworth
  • Taylor Peterson